THE IHD EXPERIENCE
Away from the hustle and bustle of the high street shops, our unique, purpose-built studio provides a quiet and relaxing place to communicate, one-to-one with a jewellery designer rather than a sales person.
To begin your creative journey with our team
Call today: 01274 551 224 Send e-mail: info@iainhenderson.co.uk
CREATING CUSTOM-MADE JEWELLERY FOR CLIENTS ACROSS THE UNITED KINGDOM AND AROUND THE WORLD - MORE INFO
“ was extremely helpful and informative... went above and beyond ”
“Highly recommended!!! I met Iain at a local wedding fayre last year who very kindly cleaned my engagement ring whilst I was there. We couldn’t find the ring we both wanted in shops, only aspects of rings and decided to contact Iain and the team. Iain booked us in and was extremely helpful and informative. We once again found aspects of rings we liked which was not a problem for Iain and his team. We got a price on the day and placed the order. We even added a personalised double ring box to the order and Iain very kindly went above and beyond by advising us on my faulty engagement ring (bought elsewhere and now all sorted). We absolutely love our wedding bands and hope we can say I do on our original date in early 2021! A massive thank you to Iain and his team! Will recommend you anyone.”
— Charlotte —
Our studio awaits you...
Come visit our design studio with your ideas and imagination, where we can discuss your perfect piece of jewellery.
Your first visit will be a relaxed meetup with Iain, having a sit-down chat with a cuppa at a time that suits you. The Studio is behind Iain’s house, so, not only can we see you during the day, but also late into the evenings and on Saturdays.
You don’t have to be on our doorstep...
We have customers visiting us from all over the UK to utilize the services we provide. If the distance limits you, we can easily offer appointments via e-mail, phone, Microsoft Teams, Whatsapp, Zoom, Facetime and Skype etc.
Visiting the Studio is a delightful experience, which we would recommend to all, where you can receive our interpersonal customer service and get the most from your commission.
You will discover a relaxed and inspirational setting, where you can speak directly to designers and craftsmen, with over 40 years of combined experience. We are definitely not salespeople, so there is never any pressure to buy! We will listen to exactly what you want (and don’t), then offer you our extensive knowledge and advise you on the right metals and stones etc, to both suit your budget and lifestyle.
You can be involved at every step of the way, seeing your ideas come to life and transform into a stunning piece of jewellery.
“ it’s just so personal ”
“I chose Iain over a highstreet again, because I just wanted that expert and I wanted someone that wasn’t just going to try and sell me anything, he was going to really listen to what I wanted, my needs and what I wanted for Helen. The whole experience has been great, I really enjoyed that kind of personal – arriving at the font, Iain coming to meet us, walking around and then come to this really, really lovely place… I chose IHD because, it’s just so personal. It’s a really professional service. It made me feel really, really comfortable choosing a ring. I had no issues whatsoever and it made me feel really comfortable in what I was doing was exactly perfect and exactly right.”
— Lewis & Helen —
Frequently Asked Questions about our General Services
As well as rings we also get commissions for:
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Yes, we work with clients across the United Kingdom and all around the World.
If you are unable to visit the Studio, we are more than happy to communicate via phone & email or over video meetings through Microsoft Teams, Whatsapp, Zoom, Facetime and Skype etc.
After a design has been agreed, it usually takes between 4-6 weeks to make your ring/s.
Once completed, you may collect it from our Studio or have it securely delivered to your desired location.
Unlike the high street jewellers, we can rhodium plate white gold rings onsite, while you wait. It takes around 30 minutes to be completed. The cost to re-plate a ring starts from £65.00.
This depends on how much the ring will need sizing by, and if it’s to be sized up or down. Sometimes we might need to add metal, which can cost more. Our prices for resizing start from £45.00.
We advise our clients to use warm water with washing up liquid and a soft toothbrush (ideally a baby toothbrush) to clean your rings. Alternatively, we sell small Sonic Machines that perform a professional deep clean, for £95.00. Contact The Studio to enquire or make a purchase. |
If we can’t use your gold as part of the new design, we can weigh it in and get the cash value back for you.
So, if you have any precious jewellery, please bring it with you to your appointment.
It’s more than business – it’s personal
We take great pride in The IHD Experience, and hope you’ll return to us each time you're thinking about a new piece of jewellery. It’s comforting to think that some traditions like having a family tailor or jeweller, will not be lost!
To begin your creative journey with our team
Call today: 01274 551 224 Send e-mail: info@iainhenderson.co.uk
CREATING CUSTOM-MADE JEWELLERY FOR CLIENTS ACROSS THE UNITED KINGDOM AND AROUND THE WORLD - MORE INFO
JEWELLERY & ACCESSORIES WINNER 2021CUSTOMER SERVICE WINNER 2020IHD are proud to announce winning the Wedding Awards for Jewellery and Accessories plus the ido Magazine Wedding Award for Outstanding Customer Service. |
Book your free jewellery appointment today | Click To Schedule Appointment |
Contact our team to book / receive more info
01274 551 224 - info@iainhenderson.co.uk
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Alternatively, request a call-back or send us a message below
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APPOINTMENT STUDIO ADDRESS: Bingley, BD16 |
OFFICE ADDRESS: IHD Jewellery Maker, 15 Queens square, Leeds, west Yorkshire, LS2 8AJ |